Privacy Policy

At Off Hours Social, we respect your privacy and want you to feel comfortable shopping with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.

Information We Collect

When you shop with us, create an account, contact us, or sign up for emails, we may collect certain information, including:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number, if provided

  • Order details

  • Payment information

  • Website usage information, such as pages viewed, device type, browser type, and general location data

Payment information is processed securely through our payment provider. We do not directly store your full credit card number.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations, shipping updates, and customer service messages

  • Respond to questions or support requests

  • Improve our website, products, and customer experience

  • Send marketing emails, only if you choose to subscribe

  • Help prevent fraud, unauthorized transactions, or misuse of our website

Email Marketing

If you sign up for our email list, we may send you updates about new products, promotions, restocks, and brand news.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email. Even if you unsubscribe from marketing emails, we may still send important order-related messages, such as order confirmations or shipping updates.

Cookies & Website Tracking

Our website may use cookies and similar tracking tools to help the site function properly, remember your preferences, understand website traffic, and improve your shopping experience.

Cookies may also be used for analytics or advertising purposes, depending on the tools we use. You can adjust your browser settings to refuse or delete cookies, but some parts of the website may not work as intended.

Sharing Your Information

We only share your information when necessary to operate our business and serve you. This may include sharing information with:

  • Ecommerce platform providers

  • Payment processors

  • Print-on-demand production partners

  • Shipping carriers

  • Email marketing platforms

  • Website analytics or advertising partners

  • Service providers who help us operate our store

We do not sell your personal information.

Print-On-Demand Fulfillment

Because our products are currently made to order, we may share the information needed to produce and ship your order with our print-on-demand fulfillment partners. This may include your name, shipping address, and order details.

How We Protect Your Information

We take reasonable steps to protect your personal information and work with trusted service providers that use secure systems to process payments, fulfill orders, and operate our website.

However, no website or online system can guarantee complete security. Please use care when sharing information online.

How Long We Keep Your Information

We keep your information only as long as needed to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to any legal or business recordkeeping requirements.

You may also unsubscribe from marketing emails at any time using the link included in our emails.

Children’s Privacy

Our website is not intended for children under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: contact@shopoffhourssocial.com
Business Name: Off Hours Social
Location: TBD